Privacy Notice

All About Koi is owned and run by All About Koi we fully understand that buying online is not always safe as some customers in the UK have fallen victim of fraud in where they have placed an order and have not received any goods but monies have been taken there have been reports on national television warning customers on steps to make sure you yourself don't become a victim. Follow a couple of basic steps you should never buy from a web site which does not display or reveal a land line telephone number (not a mobile number). also make sure the web site is displaying a full postal address.

Our Contact Details as Follows
All About Koi
Koi House
32 Caishowe Road
Borehamwood
Hertfordshire
WD6 5JA
Contact Telephone Number: 020 8386 0560

Your privacy is very important to us. We will not sell or provide any personal information to anyone without your permission. From time to time we contact our customers with special offers and news of new products on offer from All About Koi. We will only send you these emails if you opt to receive them when creating your account. You can remove yourself from our mailing list at any time.

At All About Koi we make every effort to deliver the best customer care possible. Our sales staff are always just a phone call or email away and will be pleased to answer any questions or help to find you the right products you require.

At All About Koi we are 100 per cent committed to protecting your security and privacy. We know that when you shop online, you want to know that any information you give us is kept safe and secure, and we promise to do that. Our web site uses Protx.com to process all transactions with high-level SSL encryption technology, the most advanced security software currently available for online we do not store any credit or debit card details on our servers what so ever we use Payment services supplied to us by Protx.com